Support
Context Help
If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A context menu will appear. It includes in-depth information about all the operations that you can perform on the page in question. Each context menu appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a vast library of tutorial video clips demonstrating how to use our Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the answer you need, have a glimpse at our extensive Frequently Asked Questions section, which contains questions asked by real customers and offers real solutions. We regulary "revamp" our FAQ database with new Q&A's in order to embrace all the innovations and new additions to our platform.
Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions section either, you can touch base with our great team of technical support engineers available 24/7 and ready to help you with any query. Each support ticket you open will be answered in less than sixty minutes (the average response time is just twenty minutes), so you will never have to wait a long time to get an answer to your question.